If you use the services of TALE or contact us because you are interested in our services, we will process certain data from you. We only collect and use your personal data to deliver leading products, services, websites and mobile applications. Our privacy policy makes clear which data we collect and how and for which we use your data. We also offer more clarity about access to your personal data and how you can control this. What personal information do we collect? We collect personal data when you use our services, so that we can provide you with the best possible experience. Personal data is collected when you: • Create an account; • Post a shipment; • Ask our service team for help or information; • Fill in the contact form or sign up for the newsletter; • Applies to a vacancy or otherwise participates in activities for which information is required. These personal data include your: • Contact details, including name, company name, e-mail address, telephone number, delivery and billing address and booking history; • Login and account details including password and user ID; • Payment details such as account number and / or credit card details. TALE processes your personal data for the following purposes: • To implement the agreement you conclude with TALE; • To comply with obligations based on applicable laws and regulations; • To contact you, after you have filled in a web form and requested us to contact you (by telephone); • To contact you about our products and services via e-mail (marketing purposes); • To improve and optimize the operation and performance of our services (again, including our websites and mobile applications); • To detect and prevent fraud and abuse of our services and systems; • To collect statistical information about the use of our services; • To understand and analyze how you use our services and which products and services are most relevant to you.