Do you need Assistance?

You can reach our Support 24/7 on working days, and via webchat. If you have any questions get in contact with us, select one of our offices and call or leave a message.

General Questions

Is the platform easy to use for someone not tech-savvy?

Absolutely, our user-friendly interface ensures a seamless experience for all, regardless of tech proficiency.

Are the rates really competitive compared to direct carrier booking?

Definitely, we negotiate exclusive deals, passing on the savings to you, ensuring you get the best rates available.

How reliable are the carriers you partner with?

We partner only with reputable and reliable carriers, guaranteeing safe and timely delivery of your parcels worldwide.

Will I get the same customer service as booking directly with the carrier?

Yes, our dedicated 24/7 customer support provides personalized assistance, exceeding the service level of direct carrier bookings.

Is there a catch to the no minimum order policy?

No catch at all – we value flexibility and want to accommodate both small and large shipping needs without restrictions.

Can I really track my shipment in real-time, globally?

Yes, our global tracking system allows you to monitor your shipment’s journey from pickup to delivery, offering peace of mind.

Are there any hidden fees or costs?

Absolutely not; we pride ourselves on transparency. The price you see is the price you pay.

How can I trust that my parcel will be delivered on time?

Our efficient logistic processes and reliable carrier partnerships ensure your parcels are delivered promptly, as expected.

Is it true that I don’t need an account or subscription to use your services?

Yes, enjoy our platform’s benefits without the hassle of subscriptions or accounts, simplifying your shipping experience.