Surcharges Palletways

Below are listed the surcharges that may apply to your shipment. Please keep in mind that the carrier may change rates and conditions for surcharges. We will do our utmost to inform you as well as possible, but unfortunately we cannot guarantee accuracy and completeness. Therefore, no rights can be derived from our information on surcharges. For insight into surcharge rates, please refer to the Palletways website.

Note: The extra costs incurred by the carrier are calculated afterwards. For this reason, surcharges are invoiced later.

Is the platform easy to use for someone not tech-savvy?

Absolutely, our user-friendly interface ensures a seamless experience for all, regardless of tech proficiency.
Are the rates really competitive compared to direct carrier booking?

Definitely, we negotiate exclusive deals, passing on the savings to you, ensuring you get the best rates available.
How reliable are the carriers you partner with?

We partner only with reputable and reliable carriers, guaranteeing safe and timely delivery of your parcels worldwide.
Will I get the same customer service as booking directly with the carrier?

Yes, our dedicated 24/7 customer support provides personalized assistance, exceeding the service level of direct carrier bookings.
Is there a catch to the no minimum order policy?

No catch at all - we value flexibility and want to accommodate both small and large shipping needs without restrictions.
Is it true that I don't need an account or subscription to use your services?

Yes, enjoy our platform's benefits without the hassle of subscriptions or accounts, simplifying your shipping experience.